Privacy Policy
Last updated: 26 May 2026
Cliently ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data when you visit our website, join our waitlist, or use our services.
Who we are
Cliently is the data controller for personal data described in this policy. If you have questions, contact us at info@getcliently.com.
What data we collect
- Waitlist sign-ups: your email address and, where provided, a page source tag (for example, which landing page you signed up from).
- Account data: if you create an account, we collect information needed to provide the service, such as your name, email address, business details, and calendar or payment integration data.
- Usage data: technical information such as browser type, device information, and pages visited, collected through standard analytics and server logs.
How we use your data
We use personal data to:
- manage waitlist and early access communications;
- provide, maintain, and improve Cliently;
- respond to support requests;
- comply with legal obligations; and
- protect our services against misuse or fraud.
Lawful bases (UK GDPR)
We process personal data under the following lawful bases:
- Consent: for waitlist and marketing communications, where you opt in by submitting your email.
- Contract: to provide the Cliently service when you create and use an account.
- Legitimate interests: to improve our website, maintain security, and understand how our services are used, balanced against your rights.
- Legal obligation: where we must retain or disclose data to comply with applicable law.
Third-party processors
We use trusted service providers to operate Cliently, including:
- Formspree (waitlist form submissions);
- cloud hosting and infrastructure providers;
- payment processors (such as Stripe), where you connect payment features; and
- calendar and communication integrations you choose to connect.
These providers process data on our instructions and under appropriate contractual safeguards.
Data retention
We keep personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Waitlist data is retained until you unsubscribe or ask us to delete it.
Security
We implement appropriate technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, but we work to safeguard your information.
Your rights
Under UK data protection law, you may have the right to:
- request access to your personal data;
- request correction or erasure;
- object to or restrict processing;
- withdraw consent where processing is based on consent; and
- request data portability, where applicable.
To exercise these rights, email info@getcliently.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
International transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version.
Governing law
This Privacy Policy is governed by the laws of England and Wales.